Shipping policy

At Chosen Crowned Butterfly, we aim to deliver your orders efficiently and securely. Please review our shipping policy below to understand how we handle shipping and delivery.

1. Shipping Destinations

Chosen Crowned Butterfly ships to the United Kingdom, Europe, North America, and selected international destinations.

2. Shipping Costs

• Shipping costs are calculated at checkout based on your delivery address and the size of your order.
• Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

3. Delivery Times

• Estimated Delivery Times: Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout for your reference.
• Order Processing: Orders are typically processed within 1-3 business days. Custom orders may require additional time depending on the complexity of the request.

4. Delivery

• Delays: Chosen Crowned Butterfly is not responsible for delays caused by events beyond its control, including natural disasters, strikes, or delays by the shipping carrier.
• Tracking: You will receive a tracking number once your order has been shipped, allowing you to monitor your package’s progress.

5. International Shipping

For international orders:

• The customer is responsible for any customs duties, taxes, or import fees that may apply.
• Delivery times for international shipments may vary due to customs processing and other factors outside of our control.

6. Contact Information

If you have any questions or concerns about your shipment, please contact Chosen Crowned Butterfly at:

Email: hello@ccbutterfly.co.uk
Phone: +44 7359 880259